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Please use this form to help us troubleshoot problems. The more information you provide, the easier it will be for us to diagnose the problem and find the solution quickly.

NOTE: Please consult our tech support page prior to using this form. You will find most of the answers to your questions on those pages.

 Information about you:
1. Your name:
2. Company name:
3. Your email:
4. Country:

 Information about product:

1. Product name:
2. Order number: ( if you have one )

 Information about your computer (Hardware):

The fields in this section help us to determine the source of your problem. If you don't know what to enter in a non-required field, you may leave it blank. However, the more detail you can provide, the more clearly we can understand the problem.

1. Manufacturer: 2. Model:
3. CPU:
 3. System RAM: MB
4. Video card:    


 Information about your computer (Software):

1. Operating system:
2. Game title:
3. Game version:


 Detailed description of the problem:

Include as much detail as possible including the steps necessary to reproduce the problem.




 


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